Privacy

Planet London is committed to protecting the privacy of all personal information collected from you. By using our website, you indicate your consent to the collection and use of such information in accordance with the following Privacy Policy. We may ask you to provide certain information when you use the website. You will know when we are collecting information intended to be kept for future use because the web page will contain a link to this privacy policy. The information collected may include:

  • your name
  • postal/e-mail address
  • details about services you specifically request
  • other information relevant to customer surveys and/or offers

We may:

  • send service-related information to you which we think may be of relevance/interest to you
  • send information relating to you or others if you indicate that you want to receive marketing material or similar communications
  • provide other companies, such as advertisers, with statistical information about our clients, (but we will not provide them with information which can be used to identify any individual client or contact)
  • pass your details to accountants, consultants and other professionals and third parties, but only for the purpose of obtaining professional advice and complying with our contractual obligations to you
  • request optional information such as your interests in order to provide more tailored products and services to you (e.g. through internal research, data analysis, market research and product research)

Visitors to our site may opt to receive communications via a variety of means including email newsletters that contains information we believe to be of interest. You can choose to restrict the collection or use of your personal information by ticking the relevant data protection boxes whenever you are asked to fill in a form on this website. If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by writing to 16 Falkland House, Bromley Road, London SE6 2RN or by contacting us via the website.

If you leave this website via a link to a website (any domain that is not planet-london.com) operated by a third party, we are not responsible for the protection and privacy of any information which you may provide while visiting such websites and the terms and conditions of that site will cover your usage. Your visit to any other sites, and any transactions you may undertake, will be under the terms and conditions of that site. Furthermore Planet London, and any partner sites directly linked from www.planet-london.com do not accept any responsibility for purchases, or liability for any damages, where they have only provided search and price comparison functionality.

In every case you should exercise caution and look at the terms and conditions and privacy statement applicable to the website in question.

Use of cookies

Planet London uses cookies in order to monitor visitor numbers to the website and referral sources.

What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive.

For Planet London details of the items added to a shopping basket are held by the cookie.  The cookie is a session cookie and will therefore expire after a given period of time or when the visitor leaves the website.

In order to use the shopping basket on Planet London you must have cookies enabled within your browser.